Returns & Exchanges

At Biodance, we want you to be fully satisfied with your skincare journey. If you are not completely happy with your purchase, we offer a 30-day return policy for products in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.